Upgrade From One Identity Manager 9.2 Before Support Ends: Define the Right Upgrade Path and Transition Strategy for Your Identity Platform
One Identity will end support for Identity Manager version 9.2 and earlier and discontinue the Web Designer portal by July 2027. Because the transition can be complex and time-intensive, organizations should begin planning now. iC Consult supports this process with dedicated assessments and migration services.
Why You Need to Act Now
The end of support and the retirement of the legacy Web Designer portal by July 2027 mark a structural change to your Identity Manager environment. This is not a routine version update, but a transition that affects architecture and customization. While necessary, this transition also offers an opportunity to modernize your identity architecture.
Risk Factors
Service Disruption and System Instability
Once the support deadline is reached, security patches and updates stop. At the same time, the legacy portal will no longer be available. Without a transition beforehand, this creates security exposure and potential disruption for your IAM platform.
Migration Complexity
The version upgrade is only part of the effort. Custom developments must be rebuilt or migrated to the Angular portal. Depending on your environment and level of customization, this can take several months or longer.
Opportunities
Improved Performance and User Experience
The new Angular portal provides a modern interface and improved performance. It ensures long-term supportability and a more stable foundation for your IAM operations.
Access to New Features and Capabilities
Newer releases include functional enhancements and security improvements. Upgrading gives you access to new capabilities and ongoing innovation.
Your Path to a Successful Upgrade Before July 2027
Assessment
Evaluate your current One Identity Manager environment.
Timeline: 2-3 weeks, fixed price
Outcome: Clear understanding of upgrade readiness, including a recommended transition path, readiness score, and upgrade roadmap.
Upgrade Planning & Decision
Review the assessment results and define the implementation approach.
Outcome: Confirmed upgrade strategy, project scope, and implementation plan.
Implementation
Execute the upgrade with minimal disruption.
Timeline: Depends on environment complexity and customization.
Outcome: Modernized and supported IAM platform.
Supported Beyond July 2027
When the end-of-support date arrives, your environment is already upgraded.
Fully supported platform
Ready for future IAM innovations
Start with a Structured Upgrade & Angular Migration Assessment
What You Get
Upgrade & Conversion Plan
A recommended upgrade path and sequencing, including a structured Angular portal conversion strategy with full transparency on dependencies, assumptions, and identified risks.
Transparent Level of Effort
A phased effort estimate covering both the upgrade and portal conversion, including resource assumptions and timelines.
Executive Decision Basis
How We Achieve These Results
To deliver accurate effort estimates and a reliable upgrade plan, we conduct a structured evaluation of your current environment, technical upgrade requirements, and Angular portal conversion impact.
The assessment includes targeted technical workshops, configuration and code reviews, and stakeholder validation sessions across IT, IAM, and business teams. We evaluate potential downtime scenarios, identify dependencies and constraints, and define realistic migration strategies tailored to your setup.
Current One Identity Environment Review
Your current environment is analyzed to determine how it is configured, how deeply it is customized, and how strongly it is embedded in your IT landscape.
- One Identity version and deployment model
- Customizations
- Integration landscapes
- Portal usage patterns and user population
Upgrade Complexity
Your technical upgrade path is analyzed to determine what must be addressed before migrating.
- Platform upgrade prerequisites and dependencies
- Custom code, extensions, and deprecated components
- Environmental and infrastructure readiness
Angular Portal Conversion Analysis
Your transition from the legacy Web Designer portal to the Angular-based portal is examined to determine the overall effort of the migration.
- Legacy portal features vs. Angular equivalents
- UI customizations and branding impacts
- Workflow, forms, and policy migration considerations
Pricing & Timeline
The assessment is delivered as a fixed-fee package within 2–3 weeks.
A preliminary implementation estimate for the full upgrade and Angular portal migration can also be provided.
Full Migration and Beyond
If you choose to proceed with iC Consult, the entire upgrade can be handled end to end, covering everything required to successfully move you to the new version and fully leverage its capabilities.
In addition, ongoing support, operations services, and managed services can be provided to ensure your One Identity environment remains secure, stable, and future-ready.
Request Pricing for Upgrade Support
Why Upgrade with iC Consult
This One Identity upgrade requires architectural understanding, migration experience, and deep product expertise. iC Consult delivers exactly that.
Experts for Your Upgrade
With more than 850 IAM experts worldwide, we understand both legacy One Identity environments and the new Angular architecture, across all product versions.
Proven Migration Experience
We have successfully delivered 10+ Angular portal migrations and have seen a wide range of complex, customized setups. This experience helps us anticipate challenges and accelerate your upgrade journey.
Top-Tier One Identity Partner
One Partner Across the Entire Upgrade Lifecycle
Frequently Asked Questions
Why should I start planning now?
What happens if I don’t upgrade?
You will move out of support, face increased security risks, and eventually lose the portal your users rely on. In worst-case scenarios, critical IAM functionality may be disrupted.
How long does a migration take?
What is the biggest effort during migration?
What happens to my existing portal customizations?
Plan the Next Step for Your Identity Platform
Get clarity on your transition path and prepare for the upcoming changes with guidance from experienced specialists.