The successful implementation of an IAM or Analytics solution is the first step towards the success of the project. Once successfully deployed, continuous care and supporting the system becomes critical. Kapstone understands that with the complex IT environment that many clients possess, the care and support of an additional system can be challenging. Through a mature and world class offshore delivery center, supported by a dedicated onsite support team; Kapstone offers 24/7 support services to its customers. Through a sophisticated managed services model, we provide 24/7 support and monitoring of your critical systems. We leverage our offshore-onsite model to offer superior cost effective model, which can be tailored according to each client’s unique business/IT requirements.
- 24/7 Support
- Active Monitoring & Health-check of critical systems
- Identifies potential issues, provide recommendations and define optimal end state outcomes.
- Patching and Performance tuning